CHANDRA HARTMAN

Tel#  909-657-9009(H) 714-397-5608(C) 

Email: hartman_ch@msn.com                           

 

Objective: Seeking Leadership /Management Position

 

Core Expertise:

 

Project Management , Estimation & Budgeting ,Client Coordination ,Product Delivery , Risk Management, Strategic Planning

 

Summary: 20 YEARS of experience in Project management, Functional consulting, Client/server, Web testing, in Utility, Healthcare, Financial, Mortgage and Insurance industries.

 

·          Strong experience in implementation and support of SAP –Plant Maintenance

·          Direct work experience in a project management capacity on projects deploying/enhancing SAP software, including all aspects of process development and execution.

·          Strong familiarity with Microsoft Project.

·          Familiarity with SAP software, including ECC, BW, and Enterprise Portal.

·          Understanding of architecture options for SAP (e.g., traditional server, cloud, HANA, etc.).

·          Solid working knowledge of current Internet and mobile technologies

·          Experienced leading team of  employees and third party contractors to oversee systems development, implementation and maintenance to effectively serve the needs of the Business

·          Managed Delivery and Support (Post implementation) of projects

·          Worked on different phases of implementation from business requirement collection, project analysis, process design, blue prints, configuration, prototype, data loads, unit testing, integration testing, and production support.

 

Personal Attributes
• Experience at working both independently and in a team-oriented &collaborative environment .

• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• React to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Persuasive, encouraging, and motivating.
• Able to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Able to defuse tension among project team, should it arise.
• Able to bring project to successful completion through political sensitivity.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Adept at conducting research into project-related issues and products.
• Tech savvy and able to learn, understand, and apply new technologies.
• Customer service skills.
• Able to effectively prioritize and execute tasks in a high-pressure environment

 

PROFESSIONAL EXPERIENCE

 

Southern California Edison,  CA                                           June’2008 to Feb 2014

Project Manager – EAM (TDBU Non Energy)

 

 

Strategy & Planning
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

• Understand Customer requirement from BRD  and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis.
• Set and continually manage project expectations with team members and other stakeholders.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.

Acquisition & Deployment
• Estimate the resources and participants needed to achieve project goals.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.

Operational Management
• Direct and manage project development from beginning to end.
• Develop full-scale project plans and associated communications documents.
• Delegate tasks and responsibilities to appropriate personnel.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Build, develop, and grow any business relationships vital to the success of the project.

 

Environment: SAP NetWeaver 720 , Plant Maintenance,  Winshuttle 10.1, I-rise, Visio 2010, Microsoft Project 2010, Project Portfolio Management (PPM),   SnagIT, Design Manager, Click Scheduler,

 

CallSource, Burbank, CA                                                                                    Jan’2008 to June’2008

 

Team Lead, Quality Assurance.

.

Environment: Oracle 10 g, Asterisk, BEA Weblogic , JBOSS, Perforce, Bugzilla 3.0.2, Oracle Enterprise Manager, IE, Firefox, Salesforce (CRM), Watij, IE 7.0, FireFox

 

 

Connect3 Systems, Cerritos, CA                                                                      October’06 to November’07

Systems Analyst/Project Manager.

 

 

Environment :Oracle SQL Developer 1.0.0.15, .NET, C++,  Microsoft SQL Server 2000,  Red Gate SQL Compare 5 version 5.2.0.32, Promotion Manager, Windows XP, JAVA, TestTrack Pro 7.5.2 for windows (Seapine Software), Rational Clear Quest 2003.06.13.402.000, Rational Robot 2003.06.13.402.000 (for Automation), Sharepoint, QuarkXpress, Adobe Indesign., Camtasia Studio 3, QUEST Toad Data Modeler 2.25, SnagIT 8, Visio, Power Point., Macromedia Dreamweaver, AccessVia,(for Sign outputs), i-Flyer., Crystal ReportsXI              

 

Client: Alliance Imaging, Anaheim, CA                                                        May’06 to September ‘06

Through: Concorde Consulting

Sr. Consultant, Quality Assurance/Business Analyst for Contracts Management.

 

Environment: Windows XP, .NET Framework 2.0, C#, .NET NUKE, SQL Server 2000, Testlog 2.1 (testcase repository), mantis 0.19.0 (defect tracking), SAP CRM, Great Plains, UML, Lombardi , Crystal Reports9

 

 

Client: Pacific Life, Newport Beach, CA.                                                         May’ 05 to April 06

Through: RCM Technologies

QA Lead for Multi-life Tracking and Workflow Project

 

 

Environment: Windows XP, Visio, Visual Studio .Net, SQL Server 2005, DART(Defect and Release tracker),T-SQL, Analysis Services, Reporting Services, Crystal Reports XI, Share Point. RUP Methodology, Informatica, MS Project., Excel, Crystal Reports 9, FileNET P8

 

Client: New Century Mortgage Corp, Irvine, CA.                                           March‘05 to April ‘05

Through: RCM Technologies

QA Lead for Legal Automation project

 

 

Environment: Citrix-Metaframe, Windows 2000 professional, IE 6.0 SQL Server 2000, Extra View, Law Base, Law tool, Humming Bird-DM, MS office, Hot Docs, Rave, Visio.

 

 

Client: Argent Mortgage Company, Irvine, CA                                          Sept ’04- February ‘05

Through: RCM Technologies

Integration Manager

 

 

Environment: EMPOWER, Calyx point, Loan Genius system, RUP, BEA Web Logic 8.1.1 J2EE, XML, UML, Delphi7.0, Test Director 8.0, Oracle 8i, PVCS VM, PVCS Tracker, SQL Plus, PL-SQL Developer, Sharepoint, Visio, UML, Crystal Reports 9

 

 

Client: FileNET Professional Services, Costa Mesa, CA                             March ’04- August’04

Through: Concorde Consulting

Business Analyst

 

·          Environment:

FileNET P8 2.0.1, JSP/JAVA, BEA Web Logic 8.1.1, UNIX, Web Sphere 5.1, Sun Java SDK 1.4.1_02, SQL Server 2000, Oracle, XML, Microsoft IE 6.0,Web Load 6.02(RadView Software Inc), VMWare 4.0, Source Off Site (bug tracking) VM, Test Track Pro 6.1.5(Seapine Software), FTP Voyager 11.1, UML, Visio.

 

Client: Washington Mutual Bank.

Vernon Hills, IL                                                                                                  April 03- February 04

Through: Concorde Consulting

 

Environment: FileNET Panagon eProcess work flow, Panagon Web services, TestDirector 7.6, WinRunner 7.5, Toad (Quest Software for Oracle Application) 7.4.01, PVCS Tracker (bug tracking), SeeBeyond (EAI), Alltel & ALSS (Mainframe applications), Sharepoint Portal Services, Crystal Reports.

 

Client: PacifiCare Health Systems, (United Health Care) Cypress, CA              October 99- March 03

Through : Concorde Consulting

Business Analyst

Responsibilities:

 

Environment: FileNET Panagon IDM Desktop 3.0, Panagon IDM Web Services 3.0, EDI ANSI X12 (4010) version, Test Director 7.0, Oracle 8i, Windows NT, 95, 2K, XP, SQL Server 7.0, SQL Server 2000, VAX, Microsoft VISIO, VITRIA, NICE, RIMS, ILIAD, HCFA 1500, UB92., Visio, Crystal Reports 8.0

 

April 1991- Sept 1999 (Available on request)

 

EDUCATION

·183 MS, New Jersey Institute of Technology, Newark, NJ, U.S.A             

·          MS. (Tech), India. 

·183 Certification of Project Management , Univ. of Southern Calif. Irvine.